Shipping policy
Shipping Policy – Still Standing
All Still Standing products are made to order. This allows us to reduce waste and ensure each item is crafted specifically for you.
Processing Times:
Orders are typically processed within 2–5 business days before shipping. Processing times may be longer during peak seasons or promotional periods.
Shipping Times:
Once your order has been processed and shipped, estimated delivery times are:
- United States: 3–7 business days
- International: 7–21 business days (varies by destination)
Shipping times are estimates and not guaranteed.
Shipping Rates:
Shipping costs are calculated at checkout based on your location and order size.
Tracking Information:
Once your order ships, you will receive a confirmation email with tracking information.
Delays:
We are not responsible for delays caused by carriers, customs, weather conditions, or other factors beyond our control.
Incorrect Addresses:
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages:
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery so we can assist you.